FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What’s the delivery time of order?

The time is relevant to the order quantity, order models and packaging. To ensure all the details perfect in production process, lead time is 7-15 workdays.

Can we use our logo/brand?

Of course. Private label is absolutely welcomed. We also have Designing Dept. to help you get your own logo design and packing design free of charge; we can and produce the product according to the drawing of customers. If you have a trial order, please feel free to contact us so that we can make some shipping recommendation for you to save the cost based on the quantity you need.

May I have samples?

Sure, of course. Sample cost can be refunded if you place formal orders in the future.

How should I pay you?

We strongly recommend Trade Assurance service on the Alibaba platform. T/T, L/C, Western Union, MoneyGram,etc are available.

How should I place an order?

Please kindly click “Contact Us”, then our sales engineer will give recommends some valuable suggestion for your selection

Why should I choose Cryspool?

We have the Injection workshop, filter media workshops, assembly workshops. Every part of your filters are made by ourselves. The product quality is under control. The cost is also under control.

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